Balance You Counseling & Wellness, PLLC · Last updated: June 2026
Balance You Counseling & Wellness, PLLC (“we,” “us,” or “our”) operates the website at www.balanceyoucounseling.com (the “Website”). This Privacy Policy explains what information we collect when you visit or interact with our Website, how we use it, and your rights regarding that information.
This Privacy Policy applies to information collected through our Website only. It does not apply to information collected in the context of clinical therapy services, which is governed by a separate Notice of Privacy Practices provided to clients at the start of care and subject to HIPAA.
When you submit the contact form on our Website, we collect:
Please do not include confidential medical or mental health information in contact forms — these are not encrypted channels intended for protected health information.
When you visit our Website, certain information may be collected automatically through cookies and similar technologies, including browser type, device type, pages visited, referring URL, and general geographic location. This information is used in aggregate to understand how visitors use our Website. We do not sell, rent, or trade this data to third parties.
We use information you provide through our contact form solely to respond to your inquiry, schedule a consultation or first appointment, and provide information about our services. We do not use your contact information for unsolicited marketing and do not add you to email lists without your explicit consent.
We do not sell, rent, or share your personal information with third parties, except in these limited circumstances:
Our Website may use cookies to improve your browsing experience and collect analytics data. You can control cookies through your browser settings. We do not use cookies to track you across other websites or to serve targeted advertising.
Our Website may contain links to third-party websites including YouTube, Instagram, Facebook, LinkedIn, and Psychology Today. This Privacy Policy does not apply to those external sites. We encourage you to review their privacy policies.
Our Website and services are intended for adults (18 years of age and older). We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
We take reasonable measures to protect information submitted through our Website. However, no method of internet transmission is completely secure. Please do not submit sensitive clinical or health information through our contact form — call us directly at (859) 351-5474 for sensitive matters.
You have the right to request access to, correction of, or deletion of your personal information, subject to any legal retention obligations, and to opt out of marketing communications. Contact us at balanceyoucounseling@gmail.com or (859) 351-5474 to exercise these rights.
If you become a client, your clinical health information is protected under HIPAA and governed by a separate Notice of Privacy Practices provided at the start of your care. This Website Privacy Policy covers only data collected through www.balanceyoucounseling.com and is separate from your clinical rights under HIPAA.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of our Website after changes are posted constitutes your acceptance of the updated policy.
Savannah Martha DiPaola, LPC
Balance You Counseling & Wellness, PLLC
1040 Monarch St, Lexington, KY 40513
(859) 351-5474
balanceyoucounseling@gmail.com
This Privacy Policy is a general informational template. Balance You Counseling & Wellness, PLLC recommends having this document reviewed by a licensed attorney familiar with Kentucky state law and healthcare privacy requirements before publishing.
